MLC offers two tenancy services that provide free, confidential legal information, advice and advocacy to renters living in social and private residential housing.

Inner West Tenants’ Advice & Advocacy Service (IWTAAS) helps renters living within Inner West Sydney. Northern Sydney Area Tenants’ Service (NSATS) helps renters living from North Sydney to Ryde and Pittwater. Both services provide advice to renters on their rights and responsibilities. We do not give advice to landlords.

We can advise on

    • Repairs 
    • Eviction 
    • Getting your bond back 
    • Boarding Houses 
    • Dealing with Public and Community Housing Providers 
    • Going to the NSW Civil and Administrative Tribunal including appealing a decision of the Tribunal
       

Who can this service help?

Inner West Tenants’ Advice & Advocacy Service (IWTAAS) helps renters living within Inner West Sydney. Northern Sydney Area Tenants’ Service (NSATS) helps renters living from North Sydney to Ryde and Pittwater. Suburbs such as Annandale, Erskineville, Leichhardt, Hurlstone Park and Wolli Creek are outside of our service areas. To find your local tenants’ advocacy service, go to www.tenants.org.au and enter the suburb you are renting in. 
 

We do not give advice to landlords. 

Community outreach

NSW Civil and Administrative Tribunal (NCAT) Duty Advocacy Service 

Sydney Registry 

Most Wednesdays and Fridays.

 

Newtown Outreach Service
 

Newtown Neighbourhood Centre’s ‘One Stop Shop’
Newtown Mission, 280a King Street (access via side gate of the church)
 

10am-12pm on the 1st and 3rd Thursday of each month 

Northern Sydney Outreach Service
 

Link Housing West Ryde
Level 2/3-5 Anthony Rd, West Ryde
 

Monday, Monthly from 9:30am-12:00pm (contact us prior to attendance to arrange an appointment) 

Get advice

Advice is generally given over the phone through an advice call-back service. If you are a renter and live in Inner Western Sydney or Northern Sydney, submit an online enquiry or call us to arrange a call-back.